CURA Terms of Service

1. Who we are, and the deal

In plain English: You use CURA, you agree to these terms. Consumer protections your law makes mandatory always survive them.

CURA is made by CURA Intelligence, based in Ontario, Canada ("CURA," "we," "us"). CURA gives you a unified inbox for messages from platforms you connect, lets you publish posts to multiple platforms at once, and includes an AI assistant called C.C. that writes captions, screens what you publish, answers you in chat, and talks with you by voice.

Being straight about what is switched on today: publishing, scheduling, AI captions and C.C. chat and voice work now. The unified inbox — syncing messages from your connected accounts — is still rolling out and is not enabled for every account yet, and neither are AI-drafted replies sent on your behalf or outbound AI voice calls. These terms describe CURA as a whole, including parts you may not have access to; the app itself is the source of truth for what your account can do today, and we will not bill you for a paid feature you cannot reach. The platform list also changes as platforms open and close their doors.

By creating an account or using CURA, you enter a contract with us on these terms. If you do not agree, do not use CURA. If you use CURA on behalf of a company, you confirm you have authority to bind that company, and "you" means the company. You must be at least 18 to use CURA. If you are a consumer in the European Union, the United Kingdom, or a Canadian province with consumer-protection legislation (including Ontario and Quebec), these terms do not exclude, limit, or waive any right or remedy that your law grants you and does not let you waive.

2. Your account

In plain English: Keep your login safe, keep your details accurate, and tell us if something looks wrong.

To create an account you give us your name, your email address, and a password — or you sign in with Google or Apple, in which case we receive your name and email from them. We store only a cryptographically hashed version of any password — we never store or see the password itself. You are responsible for activity that happens under your account, so keep your credentials to yourself. We offer optional two-factor authentication with an authenticator app, and we genuinely recommend turning it on. On our side, sessions use short-lived signed tokens with rotation, we detect and shut down reused refresh tokens, and our endpoints are rate limited against automated attacks.

Keep your account information accurate, and tell us at hello@curavision.ai if you believe someone has accessed your account without permission. An account is for one person (or one company’s authorized team, where we offer that). You may not sell, rent, or transfer your account.

3. Beta terms

In plain English: CURA is in beta. Things may break, features may change — and beta does not loosen how we treat your data.

CURA is currently an invite-only beta. That means three honest things. First, things may break: features can fail, sync can lag, and we do not offer any uptime commitment or service level during beta. Second, feature access can change: we may add, modify, limit, or remove features and access for beta users at any time, including adjusting credit allowances, and we may end the beta program or your participation in it with notice.

Third — and this one is a commitment, not a caveat — beta does not loosen how we treat your data. Your data is scoped to your account and kept isolated from other users’ accounts; beta status does not give us, or anyone else, broader access to your message content. Message content in our primary database is encrypted at rest (we hold the decryption keys to run the service for you — this is protection against storage theft, not end-to-end encryption, and we will never describe it as end-to-end).

If you give us feedback about the beta, you let us use it to improve CURA without owing you anything for it — though we will owe you gratitude. When the beta ends, we will tell you what happens next before anything changes, including whether and how your account moves to a paid or free plan.

4. Plans, billing, renewal, and cancellation

In plain English: Free has monthly credit caps. Premium is USD $4.97/month and renews monthly until you cancel. Allowances reset on the 1st, not on your signup date. EU and UK consumers keep their 14-day withdrawal right.

The free tier is really free — no card required. It comes with monthly credit caps on metered actions (things like C.C. actions, posts, and voice minutes). Your current caps and balance are always shown in the app.

CURA Premium costs USD $4.97 per month. It removes the cap on posting, unlocks AI captions and posting to X, and includes larger monthly allowances for C.C. chat and voice minutes (the unified inbox is still rolling out and is not part of what Premium unlocks today — see Section 1) — the exact current allowances are shown in the app before you subscribe and in your profile afterward.

One thing to know before you pay, because it is easy to assume otherwise: monthly allowances reset on the 1st of each calendar month (UTC), not on the anniversary of the day you subscribed. If you subscribe partway through a month you get that month’s remaining days on the current allowance, and a fresh full allowance on the 1st. Subscribe on the 28th and the reset is three days later, not a month later. Posting to X is additionally metered per post because X charges us per post upstream; how that consumes your allowance is shown in the app. We may also offer one-time top-up packs (for example, extra voice minutes); those are single purchases, not subscriptions.

Premium bills monthly through Stripe and renews automatically each month until you cancel. The price, the fact that it auto-renews, and how to cancel are disclosed at the point of purchase, before you pay. Your card details go to Stripe, never to us — we never store card numbers. You can cancel at any time, in two clicks, from inside the app: Profile → Membership → Manage subscription. You can also email hello@curavision.ai from your account address and say "cancel" — that is enough. Either way there are no retention offers, no phone calls, and no hoops, cancellation takes effect at the end of the period you already paid for, and you keep Premium until then. We do not refund partial months, except where the law of your jurisdiction requires a refund — in which case that law applies and we follow it, and if you cancel very early in a period and feel that is unfair, write to us and we will look at it. If we ever charge you in error, tell us and we will refund it.

If you are a consumer in the EU or UK, you have the right to withdraw from a paid purchase within 14 days without giving a reason. CURA Premium is a digital service that begins immediately when you subscribe, and by subscribing you request that immediate start. What that means for the withdrawal right: if you withdraw within the 14 days, you pay a proportionate amount for the service supplied up to the moment you told us you were withdrawing, and we refund the rest. To withdraw, email hello@curavision.ai within the 14 days — no form or magic words required.

If we change a price, we will notify you by email at least 30 days before it takes effect, and you can cancel before it does. A price change never applies retroactively to a period you already paid for.

5. C.C. acts on your instruction

In plain English: You confirm every send. What C.C. sends for you is yours — and delivery is never guaranteed.

C.C. is an operator, not an autopilot. It acts when you instruct it, and you confirm sends before they go out. When C.C. sends a message, publishes a post, or holds a voice conversation on your confirmed instruction, you are the sender: you are responsible for the content, the recipients, and the consequences, exactly as if you had typed or dialed it yourself.

Three honest limits. First, C.C. is powered by AI models, and AI sometimes misreads intent, gets facts wrong, or phrases things imperfectly. Review anything that matters before you confirm it. Second, C.C.’s output is not professional advice: nothing it drafts, says, or summarizes is legal, financial, investment, medical, or tax advice, and you should not rely on it as such. Third, we do not guarantee delivery. Once a message or post leaves CURA, it travels through platforms we do not control — they can delay, throttle, drop, or block it, and platform outages happen. We will surface failures where we can see them, but "sent from CURA" is not a promise of "received on the other end."

Content you ask C.C. to work on is processed by our AI service providers to perform that task (see Section 8). We do not send them your inbox wholesale — only what the task requires. Text you submit for publishing also passes through an automated content screen before it goes out (see Section 7).

C.C. is an AI and says so. Asked in text or on a call whether it is a person, it answers plainly that it is an AI assistant — it will never claim otherwise. That honesty extends to the people you reach through CURA: if you use C.C. to draft a message or hold a call with someone else, you must not use it to conceal that an AI was involved, and where your local law requires you to disclose an AI voice or label AI-generated content, meeting that requirement is your responsibility as the sender (Section 7). We are building the same guarantees into the product rather than leaving them to you alone — automatic marking of AI-generated output, and a spoken AI disclosure at the start of calls — and this section will say they are in place once they are.

6. Connected platforms

In plain English: Each platform’s own rules still bind you. One social account connects to one CURA account. Platforms can force a disconnect.

You connect platforms through the connection methods CURA offers, which differ by platform: many use the platform’s own official sign-in (OAuth) operated for us by integration providers (Composio, Unipile); WhatsApp connects as a linked device through WhatsApp’s multi-device system; Telegram connects through Telegram’s own phone-number sign-in; and some integrations accept API credentials you paste in, which we store encrypted. For every platform that uses OAuth, CURA never sees your password at all — you sign in on the platform’s own screen. Two connections work differently and we would rather say so: WhatsApp links as a device, with no password involved; and Telegram’s own sign-in protocol requires your two-step-verification password once, if you have set one, to complete the login — it passes through our server for that single step and is never stored. You can ask us to disconnect any platform at any time, and self-serve disconnect controls are being expanded.

While a platform is connected, you agree to comply with that platform’s own terms of service, and you agree that using CURA does not exempt you from them. You should know that some connection methods — including the WhatsApp linked-device bridge and provider-hosted sessions — are treated by some platforms as unofficial access, which can carry a risk of rate-limiting or account restriction by that platform; connecting is your choice. Each external account may be connected to only one CURA account at a time; we enforce this to prevent abuse.

The platforms belong to their owners, not to us. They can change their systems, throttle or revoke access, or demand that we disconnect an account or stop a feature — and if a platform demands it, we may have to comply, sometimes without advance notice. Where we have a choice, we will tell you what happened and why.

7. Acceptable use

In plain English: No spam, no scraping, no harassment, nothing illegal, no credential games — and AI calls need the recipient’s side of the law respected.

CURA exists for talking to people who want to hear from you. You agree not to use it to:

Spam. No bulk unsolicited messaging. Anti-spam and telemarketing law applies to what you send through CURA — including CASL in Canada, CAN-SPAM and the TCPA in the United States, and the ePrivacy rules in the EU and UK — and complying with them, including having valid consent or another lawful basis to contact your recipients, is your responsibility.

Unlawful calls. If you use C.C. to place calls, extra rules apply and you are responsible for them: in the United States, AI-voice calls are "artificial voice" calls under the TCPA, and marketing calls to people who have not given prior express written consent are unlawful; many jurisdictions require every party’s consent before a call is recorded; do-not-call lists must be honored. Do not use CURA’s calling features to contact people who have not agreed to hear from you.

Deception. Do not use C.C. to impersonate a real person other than yourself, to deny that an AI is involved when a recipient sincerely asks, or to generate fake reviews, fake testimonials, or other content designed to mislead.

Scrape or harvest. No scraping CURA, no using CURA to scrape or mass-harvest data from connected platforms, and no circumventing our rate limits, credit metering, or quotas. Our anti-abuse systems (rate limiting, usage metering, audit logging, automated content screening on the publish path) exist to keep the service healthy, and evading them is itself a breach.

Harass or harm. No harassment, threats, stalking, or targeting of individuals.

Break the law. No illegal content and no use of CURA to further illegal activity.

Farm credentials or accounts. No collecting other people’s logins, no connecting accounts you do not own or lack authority over, no buying, selling, or renting CURA accounts or connected-platform access.

If you break these rules we can suspend or terminate your account under Section 10. We log security-relevant events, and we would much rather never need them.

8. Your content, and the license you give us

In plain English: Your messages and posts are yours. You give us only the permission we need to run CURA for you.

Everything you write, send, receive, or post through CURA belongs to you. We claim no ownership over any of it.

To run CURA you grant us a limited, non-exclusive, worldwide license to host, store, transmit, display, and process your content — solely to provide, secure, and improve the service for you, and only in the ways this section and our Privacy Policy describe. Concretely, that means: storing your messages so your inbox exists; showing them to you; sending and publishing what you confirm; screening outbound posts through our automated moderation system; and passing the specific content a task requires to our service providers — currently Moonshot AI’s Kimi models for C.C.’s text processing and publish-screening, ElevenLabs for voice conversations (whose voice product currently uses an OpenAI model for language), Anthropic for certain advanced assistant features where enabled, and our integration providers (Composio, Unipile) through which connected-platform messages transit — so they can perform that task. Our Privacy Policy covers where these providers are located and what that means for your data, including international transfers.

This license ends when you delete the content or your account, except for short-lived backups and anything we must keep to comply with law. You promise you have the rights to the content you submit and the right to contact the people you message.

9. Our software and brand

In plain English: The CURA software, name, and design are ours. Use the service; don’t copy it.

CURA — the software, the design, the C.C. character, the name, and the branding — belongs to us and our licensors, and these terms give you no ownership in any of it. We grant you a personal, non-exclusive, non-transferable right to use CURA while these terms are in force.

You may not copy, resell, sublicense, or reverse engineer CURA, except to the extent a law that applies to you (for example, EU software-interoperability rights) allows it despite this sentence and cannot be contracted away.

Other companies' names and logos are theirs. WhatsApp, Instagram, Facebook and Messenger are trademarks of Meta Platforms; Gmail, Google Chat and YouTube of Google; X of X Corp.; LinkedIn of Microsoft; and every other platform, service, and vendor mark shown in CURA belongs to its respective owner. We show them to tell you which of your accounts a feature connects to — nothing more. CURA is not affiliated with, endorsed by, sponsored by, or certified by any of them, and connecting an account does not create any relationship between you and us on one side and that platform on the other.

10. Suspension and termination, both directions

In plain English: You can leave anytime and your data goes with you. We can close accounts that break the rules — with reasons, where the law and safety allow.

You leaving. You can close your account whenever you want, without explaining yourself: Profile → Your data → Delete account, inside the app. It asks for your password and a typed confirmation because it cannot be undone, and it deletes your data as described in our Privacy Policy. You can also download a copy of your data there first. If you signed in with Google or Apple and have no password to confirm with, email hello@curavision.ai from your account address and we will do it for you.

Us suspending or terminating. We can suspend or terminate your account if you materially breach these terms (spam, unlawful calling, harassment, illegal content, credential abuse, evading metering, or violating a connected platform’s terms), if a platform or a law requires it, or if your account presents a genuine security risk. For breaches that can be fixed, we will normally warn you and give you a chance to fix them first; for serious breaches, legal demands, or active harm, we may act immediately. Where we terminate, we will tell you why, unless the law or a security concern prevents it. If we close your account for a material breach, we do not refund the current billing period — except where your consumer law requires otherwise, in which case it applies.

Us shutting down. If we ever discontinue CURA entirely, we will give you reasonable advance notice, time to disconnect your platforms and export what CURA lets you export, and a pro-rated refund of any period you paid for but will not receive.

11. What we do not promise

In plain English: CURA is provided as is — but consumers keep every guarantee their law gives them.

We provide CURA "as is" and "as available." We care about reliability and work hard at it, but during beta especially, we make no uptime guarantee. CURA sits on top of platforms we do not control, and C.C. is AI that sometimes gets things wrong — both limits are described honestly in Sections 5 and 6 rather than hidden here.

To the extent your law allows, we disclaim implied warranties and conditions, including merchantability, fitness for a particular purpose, and non-infringement. But: if you are a consumer in the EU or UK, you have statutory rights that digital content and digital services be as described, fit for purpose, and of satisfactory quality, with statutory remedies (repair, price reduction, or contract termination) if they are not — nothing in this section affects those rights. Likewise, if you are a consumer in Ontario, Quebec, or another Canadian province, nothing here excludes any warranty, condition, or legal guarantee your consumer-protection legislation implies and prohibits waiving.

12. If something goes wrong

In plain English: Our liability is capped at what you paid us in the last 12 months — except where the law says it can’t be.

To the extent your law allows: neither of us is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data; and our total liability to you for all claims together is capped at the amount you paid us in the twelve months before the event giving rise to the claim. If you are on the free tier, that amount may be zero; that is part of what makes free free.

What this cap never touches. Nothing in these terms excludes or limits liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; gross negligence or willful misconduct; or any other liability that the law of your jurisdiction does not allow to be excluded or limited. If you are a consumer in the EU or UK, your statutory remedies survive this section in full. If you are a consumer in Ontario, Quebec, or elsewhere in Canada, provincial consumer-protection law prohibits waiving certain rights and remedies, and we do not ask you to — this section applies only to the extent those laws permit.

Your side. You are the sender of what you send and the caller on calls you place. If a third-party claim against us arises from content you sent, calls you placed, recipients you chose, or your breach of Section 7 (for example, spamming a purchased contact list or robocalling strangers through CURA), you agree to compensate us for the reasonable losses and costs that claim causes us — for consumers, only to the extent your law permits such an obligation, and never for anything caused by our own fault.

13. Governing law

In plain English: Ontario law governs — but consumers keep the protection of their home law and home courts.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

If you are a consumer in the EU or UK, this choice of law does not deprive you of the protection of the mandatory consumer-protection rules of the country where you live, and you may bring proceedings in your home courts. If you are a consumer in Quebec, nothing in these terms overrides the Quebec Consumer Protection Act, and you may proceed in Quebec as it provides. If you are a consumer elsewhere with similar mandatory rules, the same principle applies.

14. Disputes: talk first, courts second

In plain English: Email us first — most problems die in one reply. No forced arbitration; consumers can use their home courts.

If something goes wrong, email hello@curavision.ai before doing anything formal. Describe the problem; we will respond and try in good faith to resolve it within 30 days. Most disputes at our size are misunderstandings, and a reply is faster than a filing.

If we cannot resolve it informally: for business users, disputes go to the courts of Ontario, Canada, and both of us submit to their jurisdiction. For consumers, you may bring your claim in Ontario or in the courts of the place where you live, whichever your law entitles you to — and we do not require arbitration or make you waive class or collective proceedings where your law protects your right to them.

15. Changes to CURA and to these terms

In plain English: If we change something meaningful, you hear about it before it happens — and you can walk away first.

CURA will keep changing: features will be added, refined, and occasionally retired, especially when a connected platform changes underneath us. During beta, feature changes can be frequent (Section 3).

For these terms: if we make a material change — anything that meaningfully affects your rights, your money, or your data — we will notify you by email at least 30 days before it takes effect, and you can close your account before then without the change ever applying to you. Continuing to use CURA after the effective date means you accept the updated terms. Non-material fixes (typos, clarifications, updated platform lists) take effect when we refresh the date at the top of this page. We keep prior versions and will send you one on request.

16. Managed accounts and NEXUS Trading

In plain English: If we run CURA for you as a managed client, extra terms apply — and the trading dashboard is information, never advice.

Separately from self-serve CURA accounts, we sometimes operate CURA on behalf of a client under a direct arrangement (a "managed account"). If that is you, these terms still govern your use of CURA, and anything we agreed separately in writing — scope, fees, term — sits on top of them and wins where the two conflict.

Some managed accounts include a dashboard for NEXUS Trading. Read this part carefully, because it is the part people misread. That dashboard shows the results of PAPER trading: a simulation. No real money is traded, no orders are placed with any broker or exchange, and the figures shown — profit and loss, win rate, Sharpe ratio, drawdown — are hypothetical. Hypothetical results have inherent limitations: they are produced with the benefit of hindsight, and they do not carry the slippage, fees, liquidity limits, or emotional pressure of real execution. They do not reflect actual trading and they do not predict future results.

To be unambiguous about what we are not: CURA is not a broker, a dealer, an investment adviser, or a financial planner, and we are not registered as any of those with any regulator. Nothing in that dashboard, and nothing C.C. says about markets, is investment advice, a recommendation, a solicitation, or an offer to buy or sell anything. It is information about a simulation. Decisions about your own money are yours, and if you want advice about them, get it from someone licensed to give it in your jurisdiction.

17. Copyright complaints

In plain English: If something on CURA infringes your copyright, tell us and we will act on it.

If you believe content stored or published through CURA infringes your copyright, email hello@curavision.ai with: what work you own, where the infringing material is (a link or enough detail for us to find it), your contact details, a statement that you believe in good faith the use is not authorized, a statement that the information is accurate and that you are the owner or authorized to act for them, and your physical or electronic signature.

We review every notice, remove or disable material that is infringing, and tell the user what happened and why. If you are that user and you think we got it wrong, send us a counter-notice with the same detail and we will consider it and restore the material where appropriate. Accounts that repeatedly infringe are terminated. We keep a record of notices and of repeat infringers, because both the law and fairness require us to apply this consistently rather than case by case.

18. Where CURA is available

In plain English: Sanctions law limits who we can serve.

CURA is subject to Canadian, and through the providers we rely on, United States and European trade-control and sanctions law. By using CURA you confirm that you are not located in, ordinarily resident in, or acting on behalf of anyone in a country or region subject to comprehensive sanctions, and that you are not on any applicable restricted-party list. You also agree not to use CURA for any purpose those laws prohibit. If we learn that any of this is untrue, we have to suspend or close the account, and we will tell you why to the extent the law lets us.

19. Emergencies — what CURA is not

In plain English: CURA is not an emergency service. In a crisis, contact real help.

CURA is a messaging and publishing assistant. It is not an emergency service, a crisis line, or a medical, legal, or financial professional, and it must not be relied on when someone is at risk.

If you or someone you are talking to is in danger, contact your local emergency number. If it is about suicide or self-harm: 988 in the United States (call or text), 9-8-8 in Canada, the Samaritans at 116 123 in the United Kingdom, or findahelpline.com anywhere else. Our AI surfaces are built to recognize this kind of message and point to those services rather than answer as if nothing happened, but that is a safety net, not a service — it can miss things, and it is never a substitute for a person who can actually help.

20. Accessibility

In plain English: We are working toward WCAG 2.1 AA and want to hear where we fall short.

We want CURA to be usable with a keyboard, a screen reader, and at whatever text size you need. We are working toward WCAG 2.1 Level AA and are not there yet — we are fixing gaps as we find them, starting with the parts everyone has to pass through, like signing in.

If something in CURA is difficult or impossible to use with the tools you rely on, email hello@curavision.ai and tell us what happened. We treat those reports as bugs, not feature requests, and we will tell you what we are doing about it.

21. The necessary small print

In plain English: Severability, assignment, the whole agreement, and how to reach us.

If a court finds part of these terms unenforceable, the rest stays in force, and the unenforceable part is read as narrowly as needed to make it valid. If we do not enforce a term today, we have not waived it for tomorrow. We may assign these terms as part of a merger, acquisition, or sale of CURA, and we will notify you if we do; you may not assign your account. Sections that by their nature should survive termination (content ownership, liability, disputes, governing law) survive it.

These terms, together with our Privacy Policy, are the whole agreement between us about CURA. Questions, confusion, or something in here that seems unfair? Email hello@curavision.ai. A human reads every message, and if we got something wrong we want to hear about it.